Carpet steam cleaning · Melbourne's north & west

Carpets that look new, dry in two hours.

Truck-mounted hot water extraction that lifts the grime a vacuum never reaches. Your price is on this page before you call.

★★★★★4.9 from 860 Google reviews24,000+ rooms cleanedBond-back guarantee
★ 4.9 on Google
Living room with a freshly steam cleaned carpet BeforeAfter
2 hrsAverage dry time

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What we clean

Every soft surface in your home.

One van, one visit. We bring 90°C water and our own power, so all you need to do is open the door.

End of lease carpets

An agent-ready receipt and our bond-back guarantee. Booked around your handover date.

How it works →

Lounges & upholstery

Fabric-tested before we start. Lifts spills, sweat marks and that "lived in" smell.

From $35 a seat →

Pet stains & odour

An enzyme treatment that breaks down urine at the backing, not just on top.

+$20 a room →

Rugs & stairs

Rugs cleaned on site, and stair treads done edge to edge with a hand tool.

From $49 a rug →
Prices

Your price, before we knock.

No "from $9 a room" surprises at the door. Pick a package or build your own below. The price you see is the price you pay.

Build your own clean

Tap a home size to start, then adjust anything.

Your fixed price
$0

Add a room to see your price.

    Lock in this price

    $119 minimum visit. Prices include GST. Rooms up to 20 m², larger rooms count as two.

    How we work

    Three steps, one morning.

    Most homes take 60 to 90 minutes. You can walk on the carpet in socks straight away.

    01

    Inspect & pre-treat

    We test the fibre, point out any stains that might not shift, and pre-spray high traffic lanes so the dirt lets go.

    10 min
    02

    Hot water extraction

    Our truck-mounted unit pushes 90°C water deep into the pile, then pulls it straight back out with the dirt in it.

    40 to 60 min
    03

    Groom & speed dry

    We rake the pile upright and set air movers running, so your carpet is dry in about two hours, not overnight.

    2 hr dry
    Empty rental bedroom with clean carpet ready for final inspection
    Moving out?

    Carpets your agent signs off on, first time.

    Agents expect carpets back in the condition they were in when you moved in, less fair wear and tear. We clean them the way agents check for it.

    • Hot water extraction, the method agents and landlords look for
    • An itemised receipt emailed the same day, ready to forward
    • Booked to suit your handover, including Saturdays
    • We work alongside your general cleaner, no need to be home
    Our bond-back guarantee: if your agent flags the carpets at the final inspection, send us their note within 7 days and we'll come back and re-clean them free.
    Price my end of lease clean
    Baby crawling on a clean carpet next to a fluffy dog
    4.9
    Why Tidewell

    Safe for crawlers, paws and wool.

    12 years. 860 reviews. Same crew every visit.

    • Low residue, child and pet safe solutions with nothing left in the pile to attract dirt
    • Truck-mounted power, so we never use your hot water or power points
    • Arrival window texted the night before, and a heads up 30 minutes out
    • Furniture moved and put back on protective tabs at no charge
    • Fully insured, police checked technicians in uniform
    Book a clean
    Reviews

    What the neighbours say.

    4.9 stars from 860 reviews across Melbourne's north and west.

    ★★★★★Our cream lounge carpet had a track worn from the kitchen to the couch. It's gone. Sam showed me the bucket of water at the end and I genuinely felt sick. Dry by lunchtime.
    Priya N. Google review · Moonee Ponds
    ★★★★★End of lease on a 2 bed in Footscray. I got the price online, booked for the Friday and the receipt was in my inbox before the van left. Full bond back, no questions from the agent.
    Josh T. Google review · Footscray
    ★★★★★Two dogs and a toddler. I'd given up on the hallway. The pet odour treatment actually worked, and two weeks later the smell still hasn't come back.
    Hannah W. Google review · Pascoe Vale
    ★★★★★We manage about 300 rentals and Tidewell is who we send tenants to. Receipts are always itemised, and on the rare re-clean they've been back within two days.
    Michael R. Property manager · Sunshine
    ★★★★★Had the wool rug and a 3 seater done at the same time. They tested the fabric first and told me one ink mark might stay. It didn't. Honest and on time.
    Elena K. Google review · Williamstown
    FAQ

    Good questions.

    Can't see yours? Text us on 0400 000 000 and a real person replies.

    How long until I can walk on the carpet?

    Straight away in socks or bare feet. Carpets are usually fully dry in about two hours with our air movers and a window open. Wait until then before putting furniture back on bare carpet.

    Is the price really fixed?

    Yes. The calculator price is what you pay, as long as the rooms match what you booked. If a room is bigger than 20 m², we'll tell you before we start, never after.

    Will every stain come out?

    Most do. Some, like bleach marks, dye or old rust, change the fibre itself. We'll point those out during the inspection so there are no surprises.

    How does the bond-back guarantee work?

    If your agent flags the carpets at the final inspection, send us their note within 7 days and we'll come back and re-clean them free. It applies to every end of lease clean.

    Do I need to be home?

    Only to let us in, or you can leave a key in a lockbox. For end of lease cleans we often work alongside your general cleaner.

    What hours do you work?

    Monday to Saturday, 7am to 7pm. Sundays are available for end of lease cleans with a deadline.

    Ready when you are

    Book this week, walk on clean carpet by lunch.

    Fixed price. Two hour dry time. Re-clean free if your agent isn't happy.

    0400 000 000
    Get my instant price

    Replies within 1 hour, 7am to 7pm · Fully insured · Serving Melbourne's north & west since 2014

    Book or ask a question.

    We'll confirm by text.

    Covering Melbourne's north and west, from our base in Essendon.

    0400 000 000 hello@tidewellcarpetcare.com.au
    Mon to Sat, 7am to 7pm
    Also serving:
    • Moonee Ponds
    • Brunswick
    • Coburg
    • Pascoe Vale
    • Footscray
    • Sunshine
    • Williamstown
    • Keilor
    • Point Cook
    • Werribee
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